Skip to main content

Help guides · Settings

Change email and sign-in settings

For
Owners and administrators, Operations managers, Office managers, Finance, Facilities coordinators, Management read-only
Booking system
Hostaway and Uplisting
Last checked

Use Email settings in your account menu to change notification choices, request a sign-in email change and manage your own two-step sign-in.

Steps

  1. Open your account menu, then Email settings.
  2. Choose which optional account and operational emails you want and press Save email settings.
  3. To change your sign-in address, enter the new address and your current password, then press Send confirmation to new email.
  4. Open the message sent to the new address to complete the change.
  5. If you use two-step sign-in, keep your recovery codes safe. You can make new codes here; the old ones stop working.

Email and sign-in settings for a throwaway account

Figure 1. Settings for a local example.com account.

What you will see

Password resets, verification and security messages cannot be switched off. Two-step sign-in asks for a six-digit code after your password. Administrators must use it. A team administrator can reset someone else's two-step sign-in from Team and access if they lose both their phone and recovery codes.

If something goes wrong

  • "Check the new address and follow its confirmation link. Your current sign-in remains unchanged until then." Check the new inbox.
  • "Make ten new recovery codes? The old ones stop working." Save the replacement codes before leaving the page.
  • If you cannot sign in, use Forgotten your password? on the sign-in page. Another administrator can reset your two-step sign-in; an administrator cannot reset their own. If no one can sign in to help, email support@shortstaycontrol.com.