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Control costs, operations and performance.

Help guides

Look it up first

Step-by-step guides for setting up and using Short Stay Control. Each one shows when it was last checked.

Ask a question

Ask a question about your figures Last checked 13 October 2026
Manage assistant credits and settings Last checked 13 October 2026

Before you sign up

Find the sign-up page Last checked 13 October 2026
Check the current price Last checked 13 October 2026
Find your way around the website Last checked 13 October 2026
Explore the guided demo Last checked 13 October 2026
Find the privacy notice Last checked 13 October 2026
Find the service terms Last checked 13 October 2026
Find the security page Last checked 13 October 2026
Find the cancellation and refund policy Last checked 13 October 2026
Review cookie settings Last checked 13 October 2026

Connecting your booking system

Check your booking system connection Last checked 13 October 2026
Replace a booking system key Last checked 13 October 2026
Disconnect a booking system Last checked 13 October 2026

Costs

Add a property's running costs Last checked 13 October 2026
Investigate imported expense allocation Last checked 13 October 2026

Frequently asked questions

Hostaway questions and fixes Last checked 13 October 2026
Uplisting questions and fixes Last checked 13 October 2026

Getting help

Ask support for help Last checked 13 October 2026

Getting started

Getting started Last checked 13 October 2026
Connect Hostaway Last checked 13 October 2026
Connect Uplisting Last checked 13 October 2026
Use your company setup guide Last checked 13 October 2026
Your menu by role Last checked 13 October 2026

Money

Check booking payments Last checked 13 October 2026
Check money coming in Last checked 13 October 2026
Review finance exceptions Last checked 13 October 2026
Export a portfolio report Last checked 13 October 2026
Read portfolio performance Last checked 13 October 2026
Read profit and loss Last checked 13 October 2026
Download an offline dashboard Last checked 13 October 2026

Operations

Work through Actions Last checked 13 October 2026
Create and follow a work order Last checked 13 October 2026
Check cleaning figures Last checked 13 October 2026
Keep a supplier directory Last checked 13 October 2026

Properties

Find and inspect a property Last checked 13 October 2026
Use the property setup and compliance checklist Last checked 13 October 2026

Receipts and documents

Find the receipt workspace Last checked 13 October 2026
Upload a receipt or bill Last checked 13 October 2026
Divide a shared receipt between properties Last checked 13 October 2026
Resolve a receipt exception Last checked 13 October 2026
Review and approve a receipt Last checked 13 October 2026
Send an approved cost to Hostaway Last checked 13 October 2026

Settings

Change email and sign-in settings Last checked 13 October 2026
Cancel subscription renewal Last checked 13 October 2026
Check your plan and billing Last checked 13 October 2026
Download your workspace data Last checked 13 October 2026
Close a workspace Last checked 13 October 2026

Team and roles

Invite someone to your team Last checked 13 October 2026
Limit a colleague to assigned properties Last checked 13 October 2026
Set roles and property access Last checked 13 October 2026
Reset a colleague's two-step sign-in Last checked 13 October 2026

Today and figures

Read Today and choose a reporting period Last checked 13 October 2026
Check data confidence Last checked 13 October 2026