Check your plan and billing

Plan & billing shows your property count, current term and next payment. Your card details are held by Stripe, the payment provider.

Steps

1. Open Settings, then Plan and billing.
2. Check the property count, plan amount and trial or renewal date.
3. On launch pricing, use Change card or see invoices. On other plans, use Manage payment in Stripe to open the payment provider's portal if it is available.
4. If your tracked property count changed, review the proposed plan change before confirming it.
5. To stop renewal, follow [Cancel your subscription](33-cancel-subscription.md).

Figure 1. The plan and billing page in a local demonstration workspace. No card page was captured.

What you will see

The page states what is due and when. In a live subscription, card changes and invoices are handled by Stripe; Short Stay Control does not store the payment details. Only administrators manage billing. "No payment is taken here." appears for workspaces outside launch pricing; it is not a test-only message.

If something goes wrong

• "Your plan could not be changed just now." Nothing changed or was charged. Try again in a few minutes.
• If Manage payment in Stripe is unavailable, read the reason shown beside that control and use Get help if it persists.
• Check the date displayed on this page before assuming a trial or subscription has ended.